Passengers who flew with Pegasus Airline to Ercan Airport were unable to retrieve their luggage. The passengers were kept waiting for hours and given no explanation. They had to make claims for lost luggage, Kibris Postasi reports.
In a separate report by Kibris Postasi, it wrote that passengers flying with Pegasus Airlines from Istanbul to Gaziantep reported that their luggage did not arrive with them. Many took to social media, posting photos of piled-up luggage and expressing their frustration. Pegasus Airlines has not yet issued a statement, Kibris Postasi reported.
At Istanbul Sabiha Gökçen International Airport, a system malfunction has caused delays in baggage services, leading to tension between passengers and airport staff.
The airport acknowledged the system issue and its effect on baggage handling. They assured that teams are working to resolve the problem quickly to minimise travel disruptions.
The company thanked passengers for their patience and understanding.